If you have specific questions that are not currently answered within the FAQs, please send an e-mail to L8support@lucid8.com and we will be happy to assist you.

When I launch ESP, I get a box saying it is unable to find the configuration server.

The most common cause of this error is the user you are logging in as is not configured as an Enterprise or Group Supervisor. Log on to ESP as the GOSupervisor user.