If you have specific questions that are not currently answered within the FAQs, please send an e-mail to L8support@lucid8.com and we will be happy to assist you.

If I purchase a specific number of Information Store Licenses today and need to License more stores in the future what do I do?

Simply purchase an additional Information Store License pack and we will update your license accordingly so that you can access all licensed Information Stores.

NOTE: While all licensed stores will be rolled up or combined into a single license, each purchase will only receive discounts based upon the license packs selected during the time of purchase.

• Example: If you have a total of 50 stores to license but only want to license 25 today, you can certainly choose to purchase a 25 store license pack for your current needs. However, if you do not purchase the 50 pack today, you will lose the volume purchasing power available by purchasing more licenses up front , e.g. you will have to purchase two 25 packs which is more expensive then a single 50 pack. Short story, buy all the licenses you think you will need now in order to avoid paying a higher price later.