Customer Service
Phone: 425.456.8462
E-mail
: customerservice@lucid8.com
Sales and Product Information
Click here.  Contact Me Now, fill out the form and a sales associate will contact you ASAP.
Phone: 425.456.8473
Fax: 425.462.9365
E-mail
: sales@lucid8.com
Technical Support
Our support desk is open 8:30 AM - 5:30 PM (PST) Monday
through Friday.
Phone: 425.456.8464
E-mail
: L8support@lucid8.com
You may also visit our Customer Support
Center where you can:
Open a support incident
Review the GOexchange & DigiVault FAQ's
View online documentation,
Download the latest version of our products
And more...
Disaster Recovery Services
Phone: 425.456.8465
General Information E-mail
: drinfo@lucid8.com
Disaster Emergency E-mail
:
recovery@lucid8.com
For disaster recovery situations, please tell us your urgency and include the following information:
Exchange Version:
Service Pack:
Operating System:
Service Pack:
Number of Exchange Servers in your organization:
Backup Software used:
Backup frequency:
Last Known Good Backup:
Problem Exchange DB: i.e. Priv, Pub ( or Dir if using DB is version 5.5)
Problem Exchange DB size:
Description of Situation:
Steps taken so far:
Contact Name:
Contact Number:
Contact E-mail:
Company Name:
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